It was the first time that ITU Virtual Digital World 2020 has changed its name and was organized online. It was also the first time that virtual reality was embedded into the exhibition booths with “Make in Vietnam” solutions. These Vietnam “firsts” were groundbreaking initiatives that were highly appreciated by ITU and its member countries. According to Vietnamese Minister of Information and Communications Nguyen Manh Hung, this is the determination of the global ICT community, as well as Vietnam, in the